Contact the Department of Education

Contact details for our offices, regions, accessing school records, freedom of information requests, and how to provide feedback or make a complaint.

Contact us

Contact details for the Department of Education

Details on how to contact the department by phone or email to share your feedback, raise a complaint or report an issue.

Office locations: Department of Education

We have a central office in Melbourne, plus several regional offices across Victoria.

Contact a Koorie education coordinator

Contact information to help connect schools and parents with Koorie education teams.

Documents and student records

Access school student records

Guidance on how to access student records from Victorian government or non-government schools, including enrolment details.

Freedom of information requests: Department of Education

You can access documents held by the department by submitting a request under the Freedom of Information Act (FOI).

Provide feedback or make a complaint

Provide feedback or make a complaint to the Department of Education

How you can provide feedback about our services, such as schools, teaching, exams, child care, or employees.

Make a privacy complaint to the Department of Education

Find out how to make a privacy complaint about the handling of your own personal information, or the personal information of a child for which you have parental or carer’s rights.

Report abuse, racism or religious discrimination

Report abuse if you’re a current or former student

Guidance on how to report sexual abuse in Victorian government schools, access counselling assistance and other supports, and how to make a claim for compensation.

Report racism or religious discrimination in schools

Find out how to report racism or religious discrimination in schools.

Updated 13 November 2023